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Whit it is HENGXIN Global ?
We are AliExpress HENGXIN Global Store. Which advocated ultimate and innovation, emphasizing music is most important spiritual enjoyment of mankind, focusing on revolutionary creation, pursuit ultimate attitude towards life. Hope you all get an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectation.
At present, the perfect distribution of brands about:
1. Are the products real and original?
Yes, all the products displayed are 100% real and original.
2. How’s the quality of the products?
We are strive to make high-quality products. We will check the products carefully before we ship it to you.
1. When will the seller ship my order?
Generally most of our products are in the stock, and your order will be shipped out within 1-3 business days after your payment is verified by Aliexpress. If there are some hot selling products are temporarily out of stock, we’ll contact you asap to discuss an processing time extension or change to other items or other solutions.
2. How many days i get goods?
Russia, Spain, France, Israel 12 days, other countries about 20 days.
But sometimes if you meet strict good officials and bad weather. Packages will be delayed. But please rest assured that we will help you find the package
About After-sales & Warranty
1.There are 6 months warranty for our products.（VIP customers enjoy 365 day warranty）
2.If you got a defective goods, please send us a message first about the problems with videos or photos, and we will try our best to solve the problems for you.
3.If you want to return the product, please contact us within 3 days after you receive the order. All returned goods must be returned with its original packaging and accessories. Customer is responsible for shipping charges on returned goods.
4.We will refund the money to you when we received the returned goods.
5.Sometimes the shipping company lost the parcels, if you have not receive you order in the delivery time, please contact us and we will refund you the payment or arrange to resend you the order again in this kind of case.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important! For any reason you are not satisfied with your purchase, please contact us through “Contact Seller” before leaving neutral or negative feedback. We will do our best to resolve any problem and satisfy your needs. We appreciate 5-star positive feedback, It’s good for our longterm business. We will also send the same feedback to you.
1.Accept Dropshipping, and we will DO NOT put any invoices, QR codes, promotions in the shipment, So Dont worry, Just buy it, we will do anything well for you .
2.We are guarantee each device be tested rigorous before shipped out, SO all SANLEPUS products can guarantee 100% high quality before sent out.
Beijing Time: 8:00-12:00am, 14:00-18:00pm.
New York Time: 19:00-23:00pm, 1:00-5:00am.
London Time: 2:00-6:00am, 8:00-12am.
Due to the time difference, we will not be online all the time. Please understand us and thank you again for your support
Thank you very much!
Thanks for your support to AliExpress HENGXIN Global Store!
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.