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TWS312 Introduction to wireless bluetooth headset
1. High-definition call, one-touch answer
2. Upgrade Bluetooth 5.0 to reduce energy consumption
3. Waterproof rating: Ipx5
4. Long-lasting battery life, up to 10 hours of battery life
5. Super noise reduction, 8-core super sound generation, good sound quality comes from good quality
6. Comfortable to wear, ergonomically crafted to fit the auricle
Six advantages, worthy of your choice
Smart touch, convenient and fast
Comfortable to wear, ergonomically crafted to fit the auricle
Switch as you like, independent playback in single and dual ears
You can listen anytime you want, up to 10 hours of battery life
Super noise reduction, 8-core super sound generation, good sound quality comes from good quality
1. How is the product quality?
—-We strive to make high-quality products. Before shipping the product to you, we will carefully inspect the product.
2. How to use the headset after receiving the package?
*1. Power on: Open the top cover or press and hold the function key for 5 seconds to automatically power on, and there will be a “power on” prompt sound at the same time.
*2. Shutdown: Put it in the charging compartment, close the charging compartment cover and automatically shut down or press and hold the left and right earphone function keys for 5 seconds, there will be a “shutdown” prompt sound.
*3. Click: the left ear (L) decreases the volume, and the right ear (R) increases the volume. (There is a slight beep when the volume is increased or decreased, and there is a beep when the volume is at the maximum or minimum volume)
*4. Double-click: play/pause, answer, hang up; long press for 2 seconds in the call mode to reject the call.
*5. Start SIRI: long press left and right ears for about 5 seconds
If you have any questions during use, please feel free to contact the in-store customer service, we will reply to your questions within 24 hours.
3. When will the package be shipped?
—-Usually most of our products are in stock, and your order will be shipped within 24 hours after AliExpress verifies your payment.
4. How soon can I receive my order?
—-We will ship your order through AliExpress standard shipping. It takes approximately 10-30 business days to reach most countries. Different countries need different time. Due to strict local customs inspections, the delivery time in some countries may be 30-50 days or longer. Please wait patiently for your order.
5. About after-sales
*If you receive a defective product, please send us the video or photo problem first, and we will try our best to solve the problem for you.
*If you need to return the goods, please contact us within 3 days after receiving the order. All returned goods must be returned together with their original packaging and accessories. The customer is responsible for the shipping cost of the returned merchandise.
*We will refund the money to you after receiving the returned goods.
*Sometimes the express company will lose the package, if you do not receive your order within the delivery time, please contact us, in this case, we will refund your payment or arrange to resend the order to you.
6. About feedback
*If you are satisfied with our products and services, please leave your positive feedback and 5 stars.
*Before you leave neutral (3 stars) or negative (1-2 stars) feedback, please contact us, we guarantee that we will solve any problems 100% for you.
*Please email us before leaving negative feedback or raising any disputes on the website.
thank you very much! Thank you for your support to our shop!
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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