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1. Make sure your address and phone number is correct, we can send item within 5 working days after payment done.
2. Most of countries delivery time is 15-60 working days. But some of goods shipping may be delayed because of carrier mishandling, customs delay, import tariffs, national policy of customers, remote areas, or any other circumstances out of our control.
3. If you need more faster delivery, contact us to use DHL, TNT,FEDEX,etc and pay the extra freight cost.
4. If you don't receive package within 36 working days, please feel free to contact with us before leaving negative and neutral feedback, we will do our best to help you to resolve the problem.
5. Sometimes we will not ship by express you chose, For example: you chose DHL we may ship by Fedex IE, it dpends on situation, please contact with us if you wanna choose specific express.
6. You can track package on ://www.17track.net/en
1. Import duties, taxes and charges are not included in the item price or shipping charges.
2. Buyer is responsible for paying import duties, taxes and charges. It is out of our control of custom tariffs. Please kindly note!
1. Please contact with us before you return it if you are not satisfied with the item when you receive it, and return it within 15 days for a replacement or money back.
2. All returned items must be in the original packaging and must provide with shipping tracking number and specific reason for the retun.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.